Flexible Traveling

The number of bags that you can bring is determined by the type of ride that you purchase.

Our general guidelines are as follows --

  • Single-seat purchase - you can bring 1-2 small carry-on bags or one typical-sized suitcase. If you have more than this, please do not purchase a single seat.

  • Private ride - you can bring as many items/bags that will legally and safely fit in the trunk of a typical 4-door sedan-type car. Keep in mind the number of riders traveling in one car.

  • Door-to-door ride - you can bring as many items/bags that will legally and safely fit in the trunk of a typical 4-door sedan-type car. Keep in mind the number of riders traveling in one car.

  • Hitch XL - you can bring as many items/bags that will legally and safely fit in an SUV or Van.

Not following any of these guidelines can result in the cancellation of your ride, and in this situation, a refund will not be issued, or additional fees will apply.

We are not the best option to use when moving cities - but we'll help you head back to your previous city to visit friends and family!

Standard Hitch Rider Policies and Terms of Service apply. Hitch credits and promotions are not stackable - only one promotion can be used per ride. Hitch credits and promotions hold no monetary value, cannot be used for tips, and cannot be transferred to another account. To make any changes to your scheduled ride, you will need to cancel your ride - this may mean you lose the promotion applied to your booking. All rides must start and stop at the time and location of the app booking. All purchases are final sales. If you cancel your scheduled ride, you will receive a refund to your Hitch Credit Bank in the amount you paid. Lastly, a ride reservation doesn't include any tips you may want to give your driver.

Questions?

Check out our other help center articles here or reach out to our support team through live chat in the app.

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