Since we love animals at Hitch, we permit pets on rides. However, to ensure the safety of your furry friends as well as the wellbeing of drivers, we ask that you follow our pet policy.
If you'd like to bring your pet on your ride you must:
- Book a private ride
- Secure your pet in a kennel for the duration of the ride
- Notify the Hitch team in advance using the help chat or via email: firstname.lastname@example.org
Following these steps will allow us to pair you with a driver that can accommodate your companion, providing you and your pet with the best Hitch ride experience.
A charge of $150 will be added to the payment method on file if there is evidence that reflects any damage or cleanliness issue to address.
Hitch complies with all state and federal laws. State and federal law prohibit drivers from denying service to riders with service animals because of the service animals, and from otherwise discriminating against riders with service animals.
Drivers have a legal obligation to provide service to riders with service animals.
A driver cannot lawfully deny service to riders with service animals because of allergies, religious objections, or a generalized fear of animals.
Riders cannot be denied service because they travel with a service animal.