We want to make every ride with Hitch comfortable for our riders and drivers. Here are some tips for being the best rider you can be:

During your ride:

  • Safety is always top of mind, so please buckle up.
  • No smoking or vaping
  • No drinking alcoholic beveragesĀ 
  • Eating is permitted at the discretion of your driver

Rating your driver

When your ride ends, you'll be able to rate your driver on a scale from 1 to 5 stars. If you were satisfied with your driver, let them know.

Ratings less than 4 stars indicates that you were dissatisfied by some part of the drive. We use this feedback to help us constantly improve your experience. Please let do let us know.


Tips are not required, but certainly appreciated by your driver. You'll be able to tip your driver at the end of your trip. If you felt your driver did a great job, feel free to leave them a tip and positive rating via our app.


If you have any questions about anything, we're here to help. Send us a note via the chat bubble on screen, or via email: hello@hitch.net

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