Everything you need to know to be a successful Hitch rider or driver is here in our FAQ -- however, we are a company that thrives on the feedback and engagement of our riders and drivers.
Quick help is always available Monday-Friday, during typical business hours in the central time zone, no matter how you contact us. We do monitor communication outside of these hours, so help is never far away.
Need help quickly about a scheduled, current or upcoming ride? Send us a message via chat bubble on your screen.
Do you have general questions about anything at all (feedback, pricing, locations, how our app works)? Please reach out to us via email: firstname.lastname@example.org
Do you have questions about the status of your driver application? Or how to become a driver? Please reach out to us via email: email@example.com
You can also call or text us. Leave us a message and we will reach back out the same day - 833.743.3448 or text us - 512.607.9313
We're always here for you.