Your ride is guaranteed.

Driver details are available in your app at 1 hour pre-departure time.

To find them:

Under 'Current Trip' you'll click 'view details' from your app home screen.



​You'll receive the driver's name, car information, and contact number. If you don't see them, a quick restart of the app should help.

In order for you to communicate with your driver and for your ride to proceed smoothly with Hitch, we must have your current phone number updated on your profile at the time of pickup. We are app-based and you must be able to access and use your app at the time of pickup.


Check out our other help center articles here or send us a note:

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