We are 100% app-based, so all payments are processed through our app via credit card. We do not accept cash payments.
Before booking a ride, make sure to add a payment method to your account. Tap the icon in the top-right of the app, then 'Payment' in the menu that appears, followed by the plus sign next to 'Add Payment Method.'
Hitch accepts most major credit & debit cards for payments in-app, with the below exceptions which we do NOT:
Prepaid or reloadable debit or credit cards.
Gift cards issued by credit card providers.
We also do not currently accept electronic payment services such as: PayPal, CashApp, Venmo, Apple Pay, etc.
How do I apply earned referral credit or promo code?
If you have earned referral credit, up to $25 per ride in referral credit is applied automatically as a discount to pricing when you view rides. You can view your current balance by tapping 'Referrals' from your account menu, or at the top of the right side menu.
Most promo codes, on the other hand, need to be entered before booking in the 'Payments' -- tap your profile icon, then 'Payments,' then 'Add Code' under 'PROMO AND REFERRAL CODES.'
Standard Hitch Rider Policies and Terms of Service apply. Hitch credits and promotions are not stackable - only one promotion can be used per ride. Hitch credits and promotions hold no monetary value, cannot be used for tips, and cannot be transferred to another account. To make any changes to your scheduled ride, you will need to cancel your ride - this may mean you lose the promotion that was applied to your booking. All rides must start and stop at the time and location in the app booking. All purchases are final sale. If you cancel your scheduled ride you will receive a refund to your Hitch Credit Bank in the amount that you paid. Lastly, a ride reservation does not include any tips you may want to provide to your driver.