• Terms and Conditions

You can only use one Hitch promotion at a time. However, you can use your credits along with a promotion. Hitch credits and promotions hold no monetary value, cannot be used for tips, and cannot be transferred to another account. To make any changes to your scheduled ride, you will need to cancel your ride - this could mean you lose the promotion applied to your booking in some instances. Any credits, discounts, or promotions will still be active if you cancel outside of one hour before departure time.

All rides must start and stop at the time and location of the app booking. All purchases are final sales. If you cancel your scheduled ride, you will receive a refund to your Hitch Credit Bank in the amount you paid.

Lastly, a ride reservation does not include any tips you may want to provide your driver.

Standard Hitch Rider Policies and Terms of Service apply. Hitch credits and promotions are not stackable - only one promotion can be used per ride. Hitch credits and promotions hold no monetary value, cannot be used for tips, and cannot be transferred to another account. To make any changes to your scheduled ride, you will need to cancel your ride - this may mean you lose the promotion applied to your booking. All rides must start and stop at the time and location of the app booking. All purchases are final sales. If you cancel your scheduled ride, you will receive a refund to your Hitch Credit Bank in the amount you paid. Lastly, a ride reservation does not include any tips you may want to provide your driver.

Questions?

Check out our other help center articles here or reach out to our support team through live chat in the Hitch app.

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