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Rider FAQ
Rider FAQ
All you need to know to ride with Hitch
Rider Community Standards
How it works
Scheduling a Ride with Hitch
How much does a ride cost?
What are my payment options?
Hitch Standard Terms for Promotions and Discounts
Ride Bookings, Changes & Cancellations
How are drivers screened?
Getting Ride and Driver Details
Getting to your pick-up location
Rider General FAQ
Hitch XL
Booking for someone else?
Rider Rebates
Requesting to be picked up or dropped off at alternate locations?
Special Accommodations
Cancellation Policy
Hitch Cancellation & Credit Policy
Save Money With Our Student Program
What Should I Do If I'm Running Late?
We'll get you to the game.
Are pets allowed?
How many bags can I bring?
Traveling with a bike?
Spills and other messes during a ride
Lost item?
Can I ride if I am under 18?