Hitch

Rider Community Standards

We'll match you with a driver at your departure time. Guaranteed.

Hitch is affordable and fits in any budget

Frequently-asked questions about how to pay for your ride.

Here's how we guarantee safe and trustworthy drivers for riders

How and when you'll connect with your driver

Here are some options for getting to your pick up spot

Not the rider? No problem - but you need to let us know.

Our drivers must follow the booking information

When and how you can cancel your scheduled Hitch ride.

When ride credit refunds are and are not provided.

Heading to the San Antonio Spurs game with Hitch

Here's our policy for bringing pets on rides

A guideline for how luggage and bags are handled

Information regarding how to handle traveling with a bike in a Hitch ride

Cleaning fees charged for damage during a ride

Did you leave an item in one of your Hitch rides?

Minors are not allowed to ride unaccompanied with Hitch

Find answers and get help from Intercom Support and Community Experts