At Hitch, safety is top of mind.
We want to help facilitate the best possible experience for our riders and drivers. To do so, we have a few requirements that ensure comfortable and safe rides.
Requirements for drivers to be approved on our platform:
Subcompact Vehicles are Not Allowed on the Hitch Platform.
Compact Sedans must be less than five years old.
Mid-Size Sedans and All SUVs must be less than ten years old.
Four Doors: This ensures room for luggage and riders alike.
Clean, fully operational, and well-maintained.
Drivers must be 21 and over.
License, Registration, and Insurance: Providing up-to-date and valid driver documents is required.
Industry Standard Background Check: To ensure we keep our community safe, we will run the following checks:
- County Criminal Search (Current)
- National Criminal Search (Standard)
- Sex Offender Search
- SSN Trace
- Global Watchlist Search
- This assures that we can keep our community safe.
Also, our Customer Experience team is always available during your ride through live chat in-app should any questions or assistance be needed.