Hitch Door-to-door is a private ride experience for a customized journey. Our drivers must follow the app address, so please ensure you've entered your origin and destination correctly.

Within 50 miles of our standard pickup and drop-off locations, our highly-rated drivers will meet and drop you off where you need to go. Hitch Door-to-door allows you to have complete control of your travel experience.

Airport pickup and drop-off service is available only with Hitch Door-to-door.

Tell us where we need to meet you by entering your specific origin and destination addresses. Select 'Hitch Door-to-door' during the booking flow and get ready to upgrade your experience. We'll see you there!

Standard Hitch Rider Policies and Terms of Service apply. Hitch credits and promotions are not stackable - only one promotion can be used per ride. Hitch credits and promotions hold no monetary value, cannot be used for tips, and cannot be transferred to another account. To make any changes to your scheduled ride, you will need to cancel your ride - this may mean you lose the promotion applied to your booking. All rides must start and stop at the time and location of the app booking. All purchases are final sales. If you cancel your scheduled ride, you will receive a refund to your Hitch Credit Bank in the amount you paid. Lastly, a ride reservation does not include any tips you may want to provide your driver.

Questions?

Check out our other help center articles here or reach out to our support team through live chat in the app.